I have over 16 years experience managing people and technology in the IT, retail and hospitality industries. I am an experienced mobility technology professional with a thorough commercial and technical understanding of mobility/wireless devices and networks.
I am currently employed by the Commonwealth Bank of Australia (CBA) as the Enterprise Mobility Services Lead. In this role I have complete financial, commercial and operational accountability for CBA’s internal enterprise mobility product/project portfolio. This includes around 14,000 corporate issued mobile phone services (iPhone/BlackBerry/Nokia) and a recently introduced connectivity service for iOS and Android devices.
I have always been deeply passionate about technology, mobility, innovation and customer/user experience and I enjoy understanding business requirements and sourcing/productising technology to meet those requirements.
Specialties: Enterprise Mobility Strategy & Innovation, Telecommunications, Unified Communications, ITIL, Mobile payments, Product Management, Project Management, Marketing & Communications, Operations Management, Commercial Management, Vendor Management, Contract negotiation, Customer/User Experience optimisation, Process improvement, Human Resource Management, Leadership, Cultural reform, Social Media, Audio Visual